Showing posts with label psychology. Show all posts
Showing posts with label psychology. Show all posts

Wednesday, 16 May 2012

Thinking out loud: Are cyclists the new weather?

You find yourself standing next to a stranger, perhaps in a pub or a Post Office queue whilst waiting an unbelievable time for a simple stamp. You decide to strike up a conversation with this person to pass the time. But what do you talk about? The list of topics one can raise with a stranger is quite slim. You can hardly start out with "Isn't the current Prime Minister an incompetent buffoon?" as you risk upsetting their political sensitivities. Sport is also risky - they might support a team you do not. So what's safe? What can you be sure they'll not get offended by? Two topics that never fail are weather and traffic.

"Traffic's bad today, isn't it?" is as safe a conversation opener as you can find. The traffic might be light, but don't worry: this won't go challenged. What else is a safe opening line with a stranger? How about "It's hard to find a parking space, isn't it?" or "Cyclists are a nuisance aren't they? Always riding through red lights and on pavements?" Nod nod nod. Safe. Nobody's going to be offended here. We all agree, just as we all agree that winters aren't what they used to be.

These statements about cyclists, of course, raise the hackles of cyclists a great deal. One only needs to look at yesterday's drama about a survey of red-light jumping behaviour and how it was reported. The old saw about cyclists and red lights is one of a family of statements that are so often repeated I recently suggested somebody should make a bullshit bingo card: red lights, pavements, no tax, no insurance, license plates, helmets, lycra...

And this got me thinking. Yes, these statements are repeated an AWFUL lot, aren't they? I've been hearing them regularly for at least 8 years. They crop up in the comments on almost every article about cycling that gets published online (they'll appear below this, no doubt). Yes, they recur suspiciously often. Hmm...

The thing is, what should we take from these statements? Should we take them as evidence for endemic anti-cyclist feeling? I'm starting to doubt that. It's the fact these statements are repeated SO OFTEN and practically verbatim from a hundred thousand different mouths and keyboards that got me thinking. Because they appear almost as a reflex, and because so many people who don't know one another repeat exactly the same phrases, I suspect that these aren't true opinions; I reckon they are merely memes. They are cultural conventions that have grown up over the past years.

I'd like therefore tentatively to suggest that all these statements such as "Cyclists? They all ride through red lights, don't they?" are fundamentally NOT ABOUT CYCLISTS and should not really be taken as such. I believe they are really a set of social conventions that serve the same role as conversations about the weather: They allow a socially acceptable and safe way to find common ground with strangers. They are (in many people's minds) as uncontroversial as statements about how gravity still seems to be working fine, or how politicians can't really be trusted. They are not intended to challenge or provoke; they are intended to provide comfort through the repetition of a familiar and long-standing ritual, not unlike a religious service.

So perhaps we should not make the mistake of thinking that such statements are the product of considered thought, or really represent people's true opinions. People have not looked into these matters deeply enough to really have deep-seated opinions. If people really studied the weather and climate data they'd stop saying that winters aren't what they used to be. If they studied the traffic behaviour and accident data, they'd stop pointing fingers at cyclists.

Because these beliefs aren't really being examined in depth, people take evidence as it comes rather than going and looking for it, and when this happens one usually sees confirmation bias: the tendency to pay attention to information that confirms what we already believe and ignore information that challenges it. So a person doesn't really notice 25 cyclists stopping at a red light and 50 riding on the road, but spots the one who cuts the light and the one who rides on the pavement because these are what they expect to see.

Of course, the notion that a subgroup of society is a menace could not have taken hold were that subgroup not relatively small and perceived as outsiders. The context in which these social norms arose is fascinating and something I've also thought about, but would be a digression here. The main point I want to explore is that perhaps these statements we see so often are merely conventions that are repeated as part of the social glue that holds society together, and do not necessarily reflect people's true opinions about cyclists.

At first glance, the idea that these incorrect views about cyclists are not deeply examined convictions might suggest they will be easy to change. But if I'm correct in what I'm thinking here, we'd have to suggest the opposite: these views will be difficult to change - they came to hold the position they do in our society because they seemed so self-evident and obvious. Perhaps to challenge the idea that cyclists are all law-breakers is like challenging the idea that winters aren't what they used to be.

Wednesday, 15 April 2009

Research with People published

It's a red-letter day in the Walker household. My textbook, Research with People: Theory, Plans and Practicals has been published. This is a practically based introduction to the issues involved in human testing. It is written to work for anyone who needs to collect information from people - medics, psychologists, sociologists, management types, etc. - and also works for readers who don't carry out research but who want to understand the research process so they can better make sense of what they read. Enjoy!

Monday, 17 December 2007

Movie reviews: Get it together

Film reviewers: can we please, for the love of all that is holy, agree on a single rating system? It seems every time I see a poster or other advert for a film it's plastered with star ratings. But some reviewers use a system of zero to four stars and others use zero to five stars. Can't you see that unless you standardize this, it's meaningless?! If I see a film with four stars, does this mean it's at the top of its scale and so "The best thing ever: miss this and you'll be excluded from every conversation for the rest of time and forced to fake-laugh when people quote lines of dialogue to each other whilst secretly you're dying inside!" or does this mean "Meh..."? Certainly, if I see a film with 5 stars, I can be pretty sure it's in the former category, but that's only until someone starts using a six-point scale and then the whole problem begins again.

As with so many things in life, psychology has the answer. As anybody with even a passing knowledge of the subject will know, to a first approximation our minds can only conceive of around 7 different levels of anything. That suggests that a six-star rating system would be optimal, with zero stars being one of the seven categories. You'll note that this mirrors recent developments in hotel ratings, which clearly proves I'm right.

Now at this point you might argue that because it's possible to award half-stars, we already have 9- and 11-point scales. To which I say: I'M NEVER WATCHING A FILM AGAIN BECAUSE IT'S ALL BECOME TOO STRESSFUL!